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Junction Eleven monitor feedback to continuously improve our offer

03 Mar 2014

Our studios are pretty unique. Purpose built in 2005 with the Automotive industry’s specific needs in mind, the studios have continued to develop and diversify.

Continuous improvement

Our award winning photographers have travelled all over the world for our clients producing location photography as intriguing as it is diverse.

And our recent expansion of our CGI department helps us ensure we are always at the forefront of digital image production.

Service with a smile

Our behind the scenes team of project managers and producers as well as caterers, stylists and assistants all help to complete the picture.

Ensuring we can offer the best images to our clients is rewarding. But is only truly successful if we can do it in a way that meets, surpasses and exceeds expectation.

Customer feedback

To ensure we always measure up, we continuously invite and monitor feedback from our clients on all aspects of our service. All feedback is welcome. Either to pass on the goodwill on to the team or to ensure any niggles can be rectified.

If you’ve been to us recently and want to pass on your feedback – please visit the online questionnaire here: http://www.surveymonkey.com/s/C78CK7R

Don’t’ just take our word for it

Here’s an overview of our results and customer testimonials

100% rate the studios as ‘Excellent’ or ‘Good’.

93% rate the Catering as ‘Excellent or Good’.

95% rate our Client Service teams as ‘Excellent’ or ‘Good’

“Very professional and great fun to work with” – Old Spitalfields Market .

“Excellent facilities and always great working with Ali on the booking side - she make it really easy!” – JCB – Studio Hire

“The team we have worked with through out have been very accommodating to our requirements" – Avon Cosmetics – Photography

“My favourite place to shoot in the UK” Photographer – Studio Hire

“A great team - and brilliant photos. It has been great to build up a good link with Manvir, Dan and Sarah in particular, who clearly understand how we work and what we're after.” Haynes Hanson and Clark – Photography

Come and see for yourself

Why don’t you come and see what the Junction Eleven experience is like. Email us to book a tour of our studios and we can offer up to 20% off your first project.

CG image of our new studio layout with extended client chill out area on the ground floor

studio hire

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Head of CGI, Junction Eleven

Junction Eleven grows its CGI offer

11 Oct 2013

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